FREQUENTLY ASKED QUESTIONS
Questions and answers about product lines, licensing options, sales policy, software demonstrations, authorized dealers, etc
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FIND A DEALER
Buy your favorite software product from a local software dealer. Among other benefits, a local dealer can talk with you in your same language, and offer you the most popular payment methods for your country.
If there is no local dealer in your country yet, get your software product from this website.
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SOFTWARE PRODUCTS
New Software Product
Buy a new software product (perpetual license). This product includes a protection device/dongle.
Update your Old Product
If you own an old software version (from version 8 to version 15), you can update it with the newest software version from your dealer or on-line from the Area for Users
If you own a very old software version (version 7 or before), the update will require a new protection device / dongle. Send us a message through the sales contact form, indicating your software product, version and serial number.
SOFTWARE SUBSCRIPTIONS
New Software Subscription
Buy a software subscription (temporary license). This product requires internet connection.
Update your Old Subscription
Software updates for subscriptions are free.
If you own an old version of the software (version 15 or before) and your subscription has expired, just buy a new subscription from your software dealer or the Area for Users. You will get the last available version.
If you own an old version of the software (version 15 of before) but your subsription is not expired, we have already sent you an email with instructions to get the newest version.
Renew Subscription
If you own a subscription of an old software version (15 or before) and your subscription has expired, then you must buy a new software subscription.
If you are in version 17, then buy the software renewal from you software dealer or from the Area for Users
Upgrade Subscription
You can upgrade your software level to a higher level from the Area for Users