Overview

If you’ve recently purchased or updated software from Sierra Software, you’ve likely encountered the Super Plan. It’s a maintenance plan designed to keep your software up to date while offering a range of additional benefits. Let’s break it down step by step to help you understand how the Super Plan works and why it might be worth considering.

What Is the Super Plan?

The Super Plan is an optional annual subscription for users of Sierra Software's perpetual licenses. It ensures that your software remains updated with the latest features, enhancements, and support. While it’s entirely optional, the Super Plan can save you significant costs over time while providing added convenience and functionality.

How Does It Work?

Here’s a quick overview of the Super Plan:

1.Automatic Updates:

With an active Super Plan, you receive all major and intermediate updates free of charge. This means every feature or improvement introduced in new versions will be available to you instantly.

2.Exclusive Components:

Each month, Super Plan subscribers receive new system components at no extra cost, such as pre-digitized fonts for embroidery or bling software.

3.Discounts and Offers:

Subscribers benefit from exclusive discounts on additional software modules and special promotions.

4.Technical Support:

Priority email-based technical support is available for issues related to software installation (including remote connections to the workstation, if required).

Key Benefits of the Super Plan

1.Stay Up-to-Date:

The plan ensures your software is always current, allowing you to leverage new features as soon as they are released.

2.Cost Savings:

Instead of purchasing costly individual updates, the Super Plan spreads the cost over time. At $120/year (or just $10/month on average), it’s the most affordable way to stay updated.

3.Additional Value:

The value of the monthly system components alone exceeds the subscription fee, making this a cost-effective choice for all users.

4.Flexibility:

The subscription is optional, and there’s no automatic renewal, meaning you retain control over your subscription decisions.

How to Subscribe or Renew

•Initial Subscription:

When you purchase the latest version of the software or update an older version, you automatically receive a 6-month free subscription to the Super Plan.

•Renewal:

Renew your subscription before it expires to maintain the $120/year rate ($10/month on average). If your subscription lapses:

▪Renew within 6 months: $180/year ($15/month on average)

▪Renew after 6 months: $240/year ($20/month on average)

Renewals can be made via your local dealer (if available) or through the User Area on the Sierra Software website.

What Happens If You Don’t Renew?

Your software will continue to function as it is, with no impact on your perpetual license. However, you’ll lose access to:

oFree major and intermediate updates

oMonthly system components

oDiscounts and exclusive features

oPriority technical support

Additionally, if you later decide to update your software, you’ll need to pay the standard update price, which can be higher than the cost of maintaining a Super Plan subscription.

Who Should Consider the Super Plan?

The Super Plan is particularly valuable for:

▪Professional users who rely on their software for business purposes and want the latest tools and features as soon as they are released.

▪Long-term users who prefer predictable costs over time instead of occasional larger expenses.

▪Power users who benefit from additional components and technical support.

Final Thoughts

The Super Plan is an excellent choice for users who want to maximize the potential of their Sierra Software products. It combines cost savings, convenience, and enhanced functionality into a single, easy-to-manage subscription. While it’s not mandatory, the benefits often outweigh the costs, especially for those who use their software professionally.